At Reachable (“we”, “our”, or “us”), we are committed to protecting your privacy and treating your personal information with care and respect.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact our team.
Information We Collect
We may collect:
- Your name
- Email address
- Telephone number
- Information you provide through contact forms
- Any information you voluntarily share when requesting support or services
- Technical information such as IP address, browser type, and website usage data
How We Use Your Information
We use information to:
- Respond to enquiries and support requests
- Provide information about our services
- Improve our website and user experience
- Maintain records of communications
- Meet legal and regulatory obligations where applicable
Confidentiality
We understand that many people contacting us may be experiencing difficult circumstances. Information shared with our team is treated respectfully and confidentially.
However, we may disclose information if required by law or where there is a serious concern regarding the safety of an individual or others.
Cookies
Our website may use cookies to improve functionality and understand how visitors use our website.
You can adjust your browser settings to refuse cookies, although some parts of the website may not function correctly.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Withdraw consent for certain uses of your data
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Reachable
Email: hello@brightpathliving.org
Phone: +44 7000 000 000
We may update this Privacy Policy from time to time. Any updates will be posted on this page.